-
October 2023 by Jane Gallagher
When it comes to customer service, Osco Pharmacy and their personnel have been outstanding.Unlike other pharmacies I could mention, the fine folks behind the pharmacy counter have always been so kind, patient & very professional in answering any questions I have; furthermore they have never been condescending in requiring information or asking questions of me.We should remember that when certain medications are not available due to backorder, that the problem is generally with Pharmaceutical Drug maker and not with the Pharmacy and Pharmacist, nor their staff who assist them.
-
May 2023 by Annette L.
Mostly like this jewel location. I have found expired products here and brought it the store attention for which they were very thankful. But ....the pharmacist there is kinda rude and not friendly. Asked him a question today about medication and he made me feel stupid for even asking. Just like I was bothering him. I thought about it after and I didn't like this interaction. So I'm writing this review. He's the same pharmacist that's been there for a long time and he doesn't seem approachable, doesn't smile. That's it.
-
May 2022 by Linda R.
Jewel-Osco has it all. From farm fresh fruits and vegetables, to great selection of bread, fresh deli, there's even an abundance of plants and flowers, not to mention an amazing selection of local wines and craft beers. It's truly a one-stop-shop. Clean, tidy, stocked, organized, helpful, polite teammates. Managed and operated by professionals. Excellent customer service especially when I ask for something that's on a certain isle you can rest assured know confidently from my review they will satisfy those needs especially when you need to finish your grocery list that you need to abide by. All of the check-out staff are really nice and go out of their way to help
-
May 2022 by James Slarzynski
Cannot get Jewel near home.
-
July 2021 by Craig W.
This review is solely regarding the meat department. I've had great service in the past when I've bought eye of round to smoke for beef jerky. I've always had them slice it for me because they can do it in no time and get it cut more consistent than I can with a knife. Today, for the first time, I was told it would be an up charge to slice it. No where does it say there is an extra charge and it's not a very labor intensive process so I really don't get it. Their signage says they are happy to custom cut your order. That does not seem to be the case. To make it worse, I get the slices of meat back and it's not thin enough to do what I wanted. I'm stuck with $30 worth of junk that's going to be too thick to get the jerky I wanted and it can't be sliced again. Billy's customer service leaves a lot to be desired.
-
December 2020 by Steven T.
Ok unclear how this happened but my fried chicken tonight was glorious! Maybe I was lucky that there was no more under the heat lamp and the guy had to package it up. As usual, it took incredibly long for the staff to 'complete their tasks' and they look up multiple times to 'assess the crowd' without assisting us. But serious, great chicken.
-
April 2020 by McLain M.
My friend and I walked in the store at 9:54 when they close the store at 10pm... we had our items and were waiting in line by 9:57. The cashier took forever scanning 3 items from the person in front of us, and when it was our turn she DENIED us service saying it was "too late" when it was 10:00 on the dot. Asked to speak to her manager, and she pretended like she did something to reach him, but we both know she didn't. Don't go here.
-
October 2019 by Paloma Kris Herrera
The bakery section is ridiculously cheap and selfish with there quality of products
-
August 2019 by Ethan Y.
I love this jewel osco. Despite that it's kind of close to another area, doesn't mean it's not great. There isn't as many fruit flies At this one compared to others and they have a great deli and meat department. I definitely recommend this place because of the hours and it isn't too busy.
-
August 2019 by John H.
Came here on a Saturday while visiting the windy city. Seemed like a nice store which a variety of foods and goods. I recommend.
-
August 2019 by Robyn V.
If I can give it a zero I would.. I went there a couple of times, as I thought it was quieter and nicer I was very wrong each time going I ended up throwing food away due to expiration dates, when I brought it to the managers attention he could have cared less. So yesterday I went (my last time I will ever go) my daughter and I had to look at every expiration date, cream was expired in June, bread expired cans expired it was horrible but to add insult to injury in the bread isle was a bag on the floor with bread rolls in it, and all molded how long has it been sitting that an employee didn't see this, the shelves were not stocked, no one was around to help, and standing in line to check out was an empty Starbucks cup that was just sitting. Totally disgusted with this store
-
August 2019 by Justine R.
This is the worst Jewel I've ever been to. Literally everything I pick up is expired. I'm not taking like expired a couple of days ago but rather like months or a year ago! The store is filthy! I never see people working. All the shelves were empty and horribleeee customer service. I am so disappointed. It is a shame because it is a nice neighborhood. Since the manager can careless, I won't be stepping foot in there ever again and will tell everyone I know what I witnessed.
-
July 2019 by L B.
I tend to judge food as worth the calories and not worth the calories. I am not a big fan of the Jewel bakery, in particular the cakes, pies and cookies. I just had a cupcake that I was so looking forward to as I don't often indulge, and it was so not worth the calories. Driest cake I think I have ever eaten.
-
December 2018 by Nafeesah A.
This is my last post for 2018 and I have seen some great customer service today. The gentleman who was collecting carts was very nice he took.my cart and told me he would load my things so I wouldn't get soaked since it's a rainy New Year's Eve and I was on my way to work and said thank you for shopping at Jewel. The cashier was really sweet and even said thank you for shopping at Jewel and have a happy new year. I don't see this kind of customer service at the locations near my house since the three Jewels seem to hire too many young high school and early college age kids. There is not a lot of unnecessary talking unlike the locations near my house. It's very clean and customers are courteous to you by not tying up aisles arguing with people on the phone and they're in and out. Great location to come to and shop at.
-
December 2018 by Brian Cascarano
Be aware that the pharmacy may be completely closed for 30 minutes each evening so the pharmacist can "take a break". You will be unable to make a pickup during these random times. I was told this by the pharmacist when he was putting a handwritten "closed for break" sign over the cash register. Impossible to predict when they do that, but the policy does not seem very consumer friendly.