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March 2023 by Angela Petersen
I went there for the first time to receive a pedicure. I asked if they offer a spa pedicure since, I haven’t received a pedicure in awhile and the woman says they do and it’s $15 more then the regular pedicure. I decided to get a spa pedicure because I thought they would be more through with my nails, especially since I told her I believe I might have ingrown and I was hoping to receive long massage, I was just paying for the different product. Of course, she up sell me by telling I should get dazzle dry that my nails will be dry in 5 minutes. As soon as I put my shoes on, the woman wanted my payment, so I paid. I used there restroom, put my coat and grabbed my belongings and the woman says to me “Where’s my tip”? It took me off guard because she expected it. I work in the beauty space and know the importance of customer service, yes typically you tip for your service you receive, but it’s earned and you’re not entitled to it. I told her I don’t have cash and some places let you tip on the credit card, she said “give me your card and tell me how much you’re going to leave me.” I’ve never experienced that level of unprofessionalism and wouldn’t recommend any one to receive a service here. I don’t have an issue with tipping, I have an issue with the woman feeling entitled and being rude. If you’re looking for quick service and don’t care if the pedicure will last, then this place is for you, but if you’re seeking a good service and professionalism there are plenty of places you can go to and won’t feel rushed or told you need to leave a tip. I still feel like I have an ingrown nail. Very disappointed.Service: Pedicure
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November 2022 by Chicago G.
This rating is an average of my experiences here over time. I have gone here on and off for a few years. I would say my rating historically would have been a 4 based on pleasant staff, clean facilities, and good mani pedis. They have always tried to shave my feet and up until this week I said no. This week they convinced me to give it a try. Big mistake. They take a metal cheese grater to your heels and really go to town. 6 days later my feet still hurt. I am putting lotion on multiple times a day and wearing cushy socks. My nails look good, but feet are in pain so I'll give them a 2 for this experience. If you go here, definitely say no to attacking your feet with metal kitchen utensils!
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June 2022 by Katie Even
My go-to for a regular mani
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April 2022 by Bethany H.
Have always had a good experience here, it is a standard mani pedi service unless you upgrade, and the prices are on par with other similar places. It is clean and tidy, and the techs are pleasant and don't try to make too much small talk while you are having your service. This place is not as "fancy" as other newer places in the area (rock star, Venezia spa) but my polish has lasted longer from here compared with the bigger nail places.
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March 2022 by Chrisry
I love going to this place. People are friendly and easy to talk to. The atmosphere is nice, clean, and pleasant. I could just relax and sometimes enjoy conversation with the technicians. Their job is great and I am really satisfied.
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September 2021 by Katerina Petrovich
I have extremely thin and delicate nails due to a medical condition, so I always warn my techs in advance to use a very slow drill and to be gentle. Young did my entire dip set by hand and paid great attention to detail. She was very patient and took extra time to make sure the removal of my previous color did not hurt. All of the utensils and brushes were clean and everyone inside was kind and welcoming. The cost was much less than I expected, especially after she spent so much extra time with me. She even prepped my cuticles and gave me a quick shoulder/ back rub while my nails dried!I’m visiting from out of town, so I won’t be able to come back regularly, but if I lived in this area I would definitely make this my new shop.Service: Dip powder
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June 2021 by Tricia W.
I got a dip manicure done here and I really liked it. The manicurist took her time and made sure I liked the color and shape. I am very picky with my shape so I was happy she was nice and so open. Would definitely recommend!
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May 2021 by Peggy C.
I really wanted to like this place but just can't. The spa pedicures aren't up to par with other salons. It's not relaxing and they chipped within a week. They don't offer many nail services...Manicures with gel or no chip polish. No tip options at all. I went 2 weeks ago and had the dip which I've had numerous times before. Within a week, 6 had chipped and one came off completely. Yesterday, I decided to give them a second chance. Same thing. One of my nails already has a chip and it wasn't even 8 hours. Several others are uneven in smoothness. If I was rough with my hands I'd understand. I've had my nails done for over 20 years. This has never happened so quickly. Very disappointed.
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January 2020 by M P.
DON'T GO HERE!!! So I asked for a mani-pedi. A friendly woman named Young started me off with pedicure. Happy so far... Went to get a no-chip French manicure with her... a customer came in and IN THE MIDDLE OF MY FRENCH MANICURE she informs me that another woman would finish. WORST FRENCH MANICURE EVER! This other woman was clueless... white polish on the underside of my nails... sloppy with the polish... plush she applied it from side to side instead of brushing & removing to get a nice "U" shape... It looked like a middle schooler polished my nails. 1 thin top coat left my nails feeling bumpy and unfinished looking. I complained but she couldn't understand what I wanted & preceded to file off the mistakes & apply more paint. DON'T GO HERE! Terrible service... The woman who started me should have finished... The second woman completely incompetent. WILL NEVER GO BACK. Plus it is expensive.
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September 2019 by Amber Hwang
Their paint job is great!!!! It's the best! Like GO THERE NOW!!!!
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August 2019 by Sophia B.
The girls were so friendly and my nails look great! They got me in almost right away as a walk in, and I was out in 40 minutes even though I had a no chip mani and pedi! Great for people with busy schedules :)
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August 2019 by Mallory P.
Worst place ever. Save yourself the money and time and go literally anywhere else. Horrible quality, even worse customer service. Plenty of other cheaper and better salons in the area. I have been a loyal customer for nearly 6 years for pedicures. I will never come back for anything. Came in for a rare no chip mani (which I usually do myself and only get pedicures done at the salon). I wanted to treat myself. I had to stop my service halfway through because the quality was so poor. My hands are in far worse condition now than when I came in. My nails are badly damaged and completely ruined. The nail artist told me I was being too picky and made me feel it was my fault. Mistakes happen but there is no excuse for rushing through and doing a terrible job and, then, blaming the customer for your poor work.
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April 2019 by omaira o
The technicians are great! I got a pedicure and ended up not being happy with the color, I came back the next day and they were understanding & did a polish change for me. I appreciate how caring they are! I recommend & will be back.
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December 2018 by Lauren M
The place looks nice when you walk in. The pricing isn't bad. They are well mannered and easy to talk to. Not rude and very willing to answer questions. I highly recommend them.
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December 2018 by Ashley S.
Great pedicure with Hailey! I didn't have an appointment but I was accommodated right away. The place is clean and seems like a friendly environment.
