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“There are a few reasons for this 5 star, but the main reason is Fredericko the teller. He is beyond professional and his service level is an example of how to make your customers feel welcomed.”
“100% recommended branch, the tellers very helpful and patient . But Ivonn Acosta which is a Banker there was exceptional she very professional, has great communication skills and very knowledgeable. She answered every question and provided great information. She is a perfect example of a 5 star employee.Thank you for your help”
“Had to post this here since yelp has not updated their database to include the Catalina branch. I did my research and this credit union has great ratings. I went to the Catalina branch where Kimberly set up my checking and savings accounts. Not only was she warm and friendly but professional at the same time. Shawn, the branch manager, even came in to welcome me to the branch and to see if I had any questions for her. The process was quick and efficient but I never felt like I was being rushed. The same goes for their teller Kathie. As I was making my first deposit she made sure to explain my deposit slip to me. I would definitely recommend!”
“I have been a customer of Tanque verde location for more then 5 years. Just because I have had a great banking experience with one of the employee, Christian Morals, I want to share it with all customers and managers of VWCU.Christian is a Professional, Knowledgeable and KIND young man with a lot of experience and dedication to his customers!Always friendly and respectful, ready to help and give valuable advises and guidance.I wish to Christian the best in his career and all best regards!Irina Benskaya. Thanks for your support and help!”
“Got the right at 1pm when they were closing and instead of turning me away they opened the door and took care of my banking needs.. most places wouldn't do that... they'd pretend not to see me...”
“VWCU is the best credit union in southern Arizona. From the loan staff to tellers everyone is welcoming and makes you feel like you do belong there! And at every branch too! They have it all for us the consumer and investors. An account that fits you and an excellent rewards program. Lifelong credit union member, and Vantage West Credit Union is the best.”
“I went with the person buying my vehicle to finish up the transfer of ownership since he was getting a loan. Alex was awesome. None of the docs were prepared and it was 10 minutes til close. He and Teresa stayed late to help get it taken care of promptly so that I could walk out of there with a cashiers check. They were all very friendly and professional!”
“I highly recommend PFCU. The loan department delinquent department has been so Awesome esp Amanda. Due to having vehicle issues and not able to work Amanda was able to grant me a deferment on my loan payment. This has helped me tremendously as now I can breathe a sigh of relief and have a Great Christmas!! Thank You Amanda and PFCU!”
“I love this credit union and all it's employees. I have been a member for 17 years and have always had kind ,courteous and professional assistance every time I've been there.”
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“I can not speak more highly of Ella P. I have never had an individual work so very diligently and put in so much time to accomplish my loan. She commucated all the time, worked with the dealership, got literally everything handled. I have to say I haven't experienced this level of customer service and care in years. I got the vehicle I wanted, didn't have to settle for something lesser, and amazing rare and perfect payment. She went above and beyond any typical scope of work for a loan officer. I felt so personally taken care of I would send everyone I know looking for an automotive loan to Ella. Absolutely Amazing. Thank you.”