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March 2024 by Ken Kromer
Great experience and Ryan was easy to work with. The installers were prompt and efficient! We love our new filtration system. We can now drink our tap water.
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March 2024 by Randy Hershey
Great service and friendly employees
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March 2024 by Robin Gullickson
Very friendly and helpful!
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February 2024 by Tim Newlin
Very pleased with Culligan in every way!
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February 2024 by Ellen Vogel
We had Culligan install a water softener. I had insisted the technician to use the garage entrance due to our expensive front door we had professional installed 6 months ago. The cost for the door was $3800.00 and another $500.00 to install. He would not listen and said the front entrance was what he was using and he’d be careful. After he left I noticed the damage and called our salesman Ryan. He filed a claim. Now the technician says the damage was there when he came!!!! Cannot believe a company will take his word over ours. Am expecting the General Manager will step in. Our home is on the pricey side and want a resolution. Am sicken by the damage a person can cause and not be man enough to admit a mistake was made
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December 2023 by A J
Thank you Culligan for your kind customer service and punctual deliveries. I definitely recommend this service. I choose Culligan about 5 months ago. Customer service made Set up so easy and convenient and the delivery guys are the best!
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December 2023 by Paige Jackson
This is the second time in a row they have cancelled our delivery and rescheduled. These past few months they have cancelled numerous times and always wait to tell us they aren't coming until the day of. They don't do anything to try to rectify the situation despite us being loyal customers for 4+ years. Finally today they said we could drive 30 mins to their office and they would give us 2-3 jugs. I'm beginning to wonder what the point is of paying a monthly fee if they never do the service they want to perform. They must not treat their employees very well because their drivers have not been sticking around. As a fellow small business owner we definitely tried to talk to them first before posting a review, but their customer service was a complete joke. I'm pretty disappointed in their overall lack of performance and service delivery. Definitely would not recommend...
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December 2023 by Judith Crawley
What is there to be said about Culligan and what I like about products and service? I can sum it up in two words. Quality and Service! The quality of products are always, and always have been, top of the line! If service is ever needed, Culligan is a phone call away, and that's a local call and not answered by someone in a country I never heard of, or a voice that I hardly understand! Why rate you a 10 (five stars)? Because you are the best!
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December 2023 by Larry Bauer
Great product and superb service.
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December 2023 by William Hamilton sr
The staff is friendly and helpful. Even when you call in after hours the messages from the night services. Have a representative call you back the next day. They even send a picture to you of the driver. The driver sent you texts when your delivery arrived. Over all a great company.
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November 2023 by ckelle
Trying to call and schedule a service call Was put in a wait queue and was told that I was #1 in that queue. 15 min later still waiting and decided to take the option to leave my number for a call back. 3 hours later I call again and in answering says no one can take calls. What? 11am on a Monday and no one answering or returning calls. Very odd and indeed frustrating.
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October 2023 by Keith KEELEY
Great Service!
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October 2023 by Nathan Jespersen
What happened to Culligan in Stillwater? I had such a great relationship with my rep Leonard. I don't know if it's a coincidence that he left, but it has gone downhill dramatically. I was a customer for 11 years, paid a monthly fee for the RO system as well as water softener. In January I had them out to update the RO filters. 6 months later the RO and Ice maker stopped working altogether. As a vacation rental owner, I really needed support right away, but they were 3 weeks out to even look at it. When they finally came, they came outside their promised window, didn't call, and then I called them to find out that I was another 2 weeks out again. I told them I was done and that I would remove the material, but instead they came to my house (that same week when I had guests at my house), and they told the guests that they were changing my salt...but instead they actually pulled out my water softener. I was so disappointed... it's one thing to just have bad service, but the fact that they couldn't come out when I needed help, but had time to come and lie to my guests to remove my equipment. Be better Culligan.
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October 2023 by Amber Corbett
I hate leaving 1 starts but after having an appointment and no one shows and we have been having troubles with our water. Frustrating I pay a bill and my water is still orange . I have had to have 3 different tanks. Finally someone came over and tested our water to find out we need another tank?? Waited all morning for a tec to show up to test the water again.. NO SHOW….
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October 2023 by Cindy Wald
Culligan has been great. Very professional and always on time!I would highly recommend
